Privacy Policy

Templed® Privacy Policy

Last Updated: November 2024

Introduction

At Templed®, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit templed.store or purchase our products.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact details
  • Billing and shipping addresses
  • Payment information
  • Email address
  • Order history
  • Any communications you have with us

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and requests
  • Improve our products and services
  • Comply with legal obligations

Payment Security

  • All payment transactions are encrypted and processed securely
  • We do not store your full credit card details
  • We use industry-standard security measures to protect your payment information

Cookies and Tracking

Our website uses essential cookies to:

  • Maintain your shopping cart
  • Remember your preferences
  • Process your orders
  • Improve website performance

You can control cookie settings through your browser preferences.

Data Retention

We retain your information for as long as necessary to:

  • Complete your transactions
  • Provide customer support
  • Comply with legal requirements
  • Maintain accurate business and financial records

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of your data
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data

Third-Party Services

We use trusted third-party services for:

  • Payment processing
  • Shipping and delivery
  • Email communications
  • Website hosting

These service providers are required to maintain the confidentiality of your information.

International Data Transfers

As we operate from the United Kingdom, your data may be processed in the UK and is protected under UK data protection laws.

Children’s Privacy

Our website and products are not intended for children under 16. We do not knowingly collect data from children under 16.

Changes to This Policy

We may update this privacy policy periodically. The latest version will always be posted on our website with the updated date.

Contact Information

For privacy-related questions or requests, contact us at:

  • Email: sales@templed.store
  • Address:
  Dunbar
  Ashcroft
  Shalford
  Guildford
  GU4 8JT
  United Kingdom

Legal Basis for Processing

We process your personal data based on:

  • Contract fulfillment (processing your orders)
  • Legal obligations (tax and business records)
  • Legitimate business interests
  • Your consent (for marketing communications)

Data Protection

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Choices

You can choose to:

  • Not provide certain information (though this may limit our ability to provide services)
  • Opt out of marketing communications
  • Disable cookies through your browser settings
  • Request deletion of your account and data

Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to file a complaint with the UK Information Commissioner’s Office (ICO).

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